Class Descriptions

People who can be more aware of themselves, control their emotions better, listen more actively and be able to empathize with others more, will have better relationships. Their personalities will be viewed more positively. To do this, is to improve emotional intelligence. Research shows that emotional intelligence can improve a person on both personal and professional levels. This class shows how to improve emotional intelligence, so one can reap the benefits, be a strong, more effective and more admired leader.

Class Summary

    1. Leading with Emotional Intelligence

    1. Knowledge Check

    1. CLIMB Training Survey

    1. Leading with Emotional Intelligence ACTION SHEET

Lessons Included:

What is Emotional Intelligence?: Building Emotional Intelligence; Applying Emotional Intelligence in Hospitality

  • Availability

    This class is available as a stand-alone 60-minute class, or as part of a Series. For teams, this class is available as part of the subscription.

  • What You Get

    Online class, with knowledge checks along the way. A downloadable Action Sheet (learning summary for future reference).

  • What You Earn

    If you take this as a stand-alone class: printable credential (CEU Record) If you take this as part of a Series, when you complete the entire Series, you earn: printable credential (Record of Accomplishment), digital badge.