Class Description

This class will define how management and unions perform within a hospitality organization, analyze the importance of management-union relationships and the Collective Bargaining Agreement (CBA), and show how to apply the 9 steps for successful management within a union workforce.

Class Summary

    1. Managing for Success in a Union Workforce

    1. Knowledge Check

    1. CLIMB Training Survey

    1. Managing for Success in a Union Workforce ACTION SHEET

Lessons Included

Roles of Management and Unions; Understanding the Collective Bargaining; Leading a Union Workforce

  • Availability

    This class is available as a stand-alone 60-minute class, or as part of a Series. For teams, this class is available as part of the subscription.

  • What You Get

    Online class, with knowledge checks along the way. A downloadable Action Sheet (learning summary for future reference).

  • What You Earn

    If you take this as a stand-alone class: printable credential (CEU Record) If you take this as part of a Series, when you complete the entire Series, you earn: printable credential (Record of Accomplishment), digital badge.