Series Description

Running a profitable restaurant requires foundational knowledge and skills in key roles, responsibilities, job functions, and financial intricacies related to all facets of restaurant operations. This five-part restaurant management course inculcates competencies in these areas, and provides practical, real-world examples, activities, and engagements derived from Instructor-and renowned restaurant professional-Bernard Erpicum’s long and distinguished career.

Series Summary

    1. The Role of the Restaurant Manager

    2. Restaurant Customer Service

    3. Restaurant Staffing and Job Descriptions

    4. Restaurant Financial Management

    5. Supporting the Back of the House

    1. Knowledge Check

    1. CLIMB Training Survey

    1. Role of the Restaurant Manager ACTION SHEET

    2. Restaurant Customer Service ACTION SHEET

    3. Restaurant Staffing and Job Descriptions ACTION SHEET

    4. Restaurant Financial Management ACTION SHEET

    5. Supporting the Back of the House ACTION SHEET

Classes Included:

R001: Role of a Restaurant Manager; R002: Customer Service; R003: Staffing and Job Descriptions; R004: Financial Management; R005: Supporting the Back of the House

  • Availability

    This Series is available as a 5-hour block. For teams, this series is available as part of the All-Access Subscription.

  • What You Get

    Online Series, with knowledge checks along the way. Downloadable Action Sheets (learning summaries for future reference).

  • What You Earn

    When you complete the entire Series, you earn: printable credential (Record of Accomplishment), digital badge.