Course curriculum

    1. Concierge Orientation

    1. Chapter 1 - Oral Communication

    2. Chapter 2 - Written Communication

    1. Chapter 3 - Decision Making Abilities

    2. Chapter 4 - Risk Management & Awareness

    3. Chapter 5 - Organizational Abilities

    1. Chapter 6 - Professional Presence

    2. Chapter 7 - Ethics Practiced

    3. Chapter 8 - Personal Demeanor

    1. Chapter 9 - Hospitality Industry Knowledge

    2. Chapter 10 - Technology Literacy

    3. Chapter 11 - Global Mindset & Appreciation of Diversity

    1. Chapter 12 - Internal Relationships

    2. Chapter 13 - External Relationships

    3. Chapter 14 - Interpersonal Abilities

About this course

  • Free
  • 15 lessons
  • 0 hours of video content