TISOH/Programs on Behalf of Certplace

Recertification for the CPGE™ is an invaluable asset for professionals dedicated to maintaining a high standard in guest service. Occurring every five years, this process ensures that individuals remain current with best practices within the industry. The included one-hour refresher class, equips participants with insights and reinforces the core competencies necessary for delivering exceptional guest experiences. The recertification process not only affirms the certificant’s commitment to continual improvement but also enhances their professional credibility and value in the marketplace. By staying recertified, professionals position themselves and their organizations at the forefront of guest service excellence, driving consistent satisfaction and loyalty.

Certified professionals will need to recertify every five years. The initial certification award is valid for five years from successfully passing the test.